Issues (check all that applies):


Have you addressed your issue(s) with any of the above? If you have, please tick the corresponding box.

Attachments (PDF, ZIP, RAR)


NOTICE - The Academic Affairs Ombudsman Office is a confidential, independent resource authorized to informally address student concerns from a neutral position, ultimately facilitating the process of conflict resolution.

The Office of the Associate Ombuds for Student Services provides confidential, impartial, independent and informal assistance to students in addressing both academic and non-academic concerns at the University-level that established processes and procedures have not resolved.

CONFIDENTIALITY:
All interactions with the Associate Ombuds are strictly confidential except cases where there is consent by complainant; imminent harm to the complainant, others or University; or a legal concern.

IMPARTIALALITY:
The Associate Ombuds does not operate as an advocate for individuals or the University, but as an advocate for fairness of outcomes. This office considers all sides of a concern in an impartial and objective manner.

INDEPENDENCE:
The Associate Ombuds is an independent entity and reports directly to the Provost of Academic Affairs.

INFORMALITY:
The Associate Ombuds works informally to achieve fair and equitable solutions to concerns; we are not a licensed attorney.

The Ombuds can:
 - Answer question.
 - Help analyze your situation.
 - Help develop options for addressing your concerns.
 - Identify and explain relevant University policies and procedures.
 - Listen carefully to your concerns and complaints.
 - Refer you to appropriate persons and arrange meetings.
 - Recommend changes in procedures or policies to University officials.

The Ombuds cannot:
 - Advocate for specific concerns.
 - Direct any University office to change a decision.
 - Make binding or administrative decisions.
 - Make decisions for you.
 - Make, change or set aside policy, procedures, rules or regulations.
 - Provide legal advice or represent you in a legal manner.
 - Replace or circumvent existing channels.

The University is committed to providing the best possible environment for all of its students, faculty and staff. We want to assure that all constituents of the University are served well in all situations.

***PLEASE note that because of the confidential and informal nature of the Office of the Associate Ombudsman, it is not considered an "office of notice" to the University. To give notice to the University, an individual must go to the appropriate office or personnel. ***